Billing & Refunds

1. Legal Definitions

"Member" or "Membership," as referred to in this document shall mean: The subscriber or user of a valid username and password (e-ticket) for the site during the term of membership.

"Site," as referred to in this document shall mean: The website for which you are purchasing a username and password (e-ticket) from Jelli in order to access the site and its materials and obtain the benefits of membership.

"Subscriber," as referred to in this document shall mean: The End-user / Consumer, of the services of the site and holder of a valid username and password (e-ticket) for the site.

"E-ticket," as referred to in this document shall mean: The combination of unique username and password that is used to access a site. An e-ticket is a license to use a site for a period of time that is specified.

"Bookmarking," as referred to in this document shall mean: The act of placing a URL into a temporary file on the subscriber's browser so that the subscriber may return to that page at a future date directly, without passing through any pages that may have proceeded.

2. Description of Services

Jelli. will provide one e-ticket to access the site and its contents for which you are purchasing membership.

3. Billing

Jelli is owned and operated by Steel Oats Media Pty Ltd. Steel Oats Media Pty Ltd will appear on your credit card, bank statement, or phone bill for all charges made. If multiple venues are joined utilizing any payment method, your statement will list each individual purchase comprising the transaction. Steel Oats Media Pty Ltd may include other information on your statement based on credit card association, telephone regulation, NACHA and any other mandated rules and regulations. If you elect to use your checking account to purchase a subscription to this website, an ACH debit will be drawn on their account. Your agreement with these Terms & Conditions is your approval for Steel Oats Media Pty Ltd. to issue an ACH debit to your account.

4. Payment / Fee

Sites may have periodic subscription fees that are defined by the owners of the site at the time of the initial enrollment for subscription. The member is responsible for such fees according to the terms of the site. Once a member has the ability to access the site using the e-ticket assigned to the member, subscription fees become non-refundable.

5. Automatic Recurring Billing (Agreed to at time of sign up)

As determined by the content provider of the site, subscription fees may be automatically renewed at the end of the original term selected, for a similar period of time, unless notice is received from the subscriber two (2) business days before renewal. All subscribers on special introductory offers must notify Steel Oats Media Pty Ltd. at least two (2) business days prior to the end of the trial/special offer period in order to cancel automatic renewal. All trial/special offer memberships shall renew at the stated membership rate. The maximum term of this agreement is 100 months. Unless and until this agreement is canceled in accordance with the terms hereof, subscriber hereby authorizes Steel Oats Media Pty Ltd. to charge subscriber's chosen payment method to pay for the ongoing cost of membership. Subscriber hereby further authorizes Steel Oats Media Pty Ltd. to attempt to re-bill the subscriber for up to seven (7) days after they fail to re-bill. The subscriber also agrees to allow Steel Oats Media Pty Ltd. to charge subscriber's chosen payment method for any and all additional purchases of services and entertainment provided by the site.

Subscribers who fail to re-bill may loose access to the site until a successful payment has been made. Subscriber understands that the site makes no guarantee of access while subscription fees are past due or unpaid.

6. Electronic Receipt

Subscribers will receive an email receipt to their email provided upon initial subscription. Subscriber may, at any time, request a copy of the account of charges made for the life of their membership to the site. Subscriber foregoes this right if such request is not made. Requests must be made directly to Jelli. To contact Jelli, refer to the Questions and Contact Information at the end of this document.

7. Cancellation

At any time, and without cause, subscription to the service may be terminated by either Jelli, or the subscriber upon notification of the other by electronic or conventional mail, or by telephone or fax. When the member requests the termination, subscription fees are NOT refunded. Subscribers are liable for charges incurred by them until termination of service. Cancellation requests by member must be made at least two business days before the renewal date to prevent auto renewal. 

If you request cancellation or request a refund from Jelli., your bank, card issuer, or phone company due to unauthorized or fraudulent use, Steel Oats Media Pty Ltd. can at its discretion, to prevent further unauthorized use, block your information from use at all Steel Oats Media Pty Ltd's websites. This will not however prevent unauthorized use at non-Steel Oats Media Pty Ltd websites, and is not a substitution for your contacting your appropriate channels to prevent further misuse.

If you are taking advantage of a "Free" trial period through a credit card, please be aware of the following: Steel Oats Media Pty Ltd. will request and your bank will immediately put a "Reserved Funds" hold on your credit card for the amount of the subscription plan you have selected. If the free trial is cancelled within the timeframe allowed by the website, it typically takes the banking system 7 to 10 days to remove the credit card hold from these funds. Please understand that Steel Oats Media Pty Ltd. has no way to remove this hold. During the trial period and for a minimum of 7 to 10 days after you cancel, these funds are considered out of your bank even though technically they are still there, and you could overdraw or exceed the limits of your account. You are responsible for any charges imposed by your credit card issuing bank for exceeding your account limits or overdrawing your account.

8. Refunds

When the member requests the termination, subscription fees are NOT refundable. Should a refund be issued by Steel Oats Media Pty Ltd, all refunds will be credited solely to the payment method used in the original transaction. Steel Oats Media Pty Ltd will not issue refunds by cash, check, or to another credit card or payment mechanism.

9. Refund Offers

Steel Oats Media Pty Ltd. will only offer refunds of subscription fees, in matters where the payment method was subject to unauthorized or fraudulent use; or the Member did not have the ability to access the site, for a period of longer than 48 consecutive hours, using a valid e-ticket provided by Steel Oats Media Pty Ltd.

In cases where the Subscriber terminates the subscription after a scheduled rebill date, Steel Oats Media Pty Ltd will NOT offer a refund of your subscription fee. You will be provided with access to the site, for the duration of your billing cycle, using the e-ticket assigned to you.

Refunds will not be offered or issued in situations where an account has been blocked/removed by site administrators for suspicious or fraudulent activity. 

10. Chargebacks

Steel Oats Media Pty Ltd. adheres to a strict zero tolerance policy for chargebacks. Any active account resulting in a chargeback will be immediately blocked and removed from the site. Members wishing to reactivate their account after a chargeback will be required to pay chargeback amount in full, along with a $50 administration fee and provide a credit card authorization form with a copy of member's ID and credit card. Steel Oats Media Pty Ltd. reserves all rights to deny reactivation at its discretion. 

11. Bookmarking

Subscriber agrees that at any time they will not bookmark any page to the site that will allow the subscriber to bypass the terms and conditions of the site upon entering. If such a bookmark exists, said bookmark will constitute full agreement to said terms and conditions as well as to admission that subscriber is of legal age of majority in their state, country or region.

12. Authorization of Use

Subscribers to the site are hereby authorized a single e-ticket to access the service or material located at this website. This e-ticket shall be granted for sole use to one subscriber. All memberships are provided for personal use and shall not be used for any commercial purposes or by any commercial entities. Commercial use of either the site or any material found within is strictly prohibited unless authorized by the website. No material within the site may be transferred to any other person or entity, whether commercial or non-commercial. In addition, materials may not be modified, or altered. Materials may not be displayed publicly, or used for any rental, sale, or display. Materials shall extend to copyright, trademarks, or other proprietary notices there from.

Steel Oats Media Pty Ltd. reserves the right to terminate this e-ticket at any time if the terms of this agreement are breached. In the case that the terms are breached, you will be required to immediately destroy any information or material printed, downloaded or otherwise copied from the site.

13. Transfer of E-ticket

Access to the site is through a combination of a username and a password (e-ticket). Subscribers may not under any circumstances release their e-ticket to any other person, and are required to keep their e-ticket strictly confidential. Steel Oats Media Pty Ltd. will not release passwords for any reason, to anyone other than the subscriber, except as may be specifically required by law or court order. Unauthorized access to the site is a breach of this agreement and a violation of law. Subscribers acknowledge that the owner of the site may track through the use of special software each subscriber's entry to the site.

If any breach of security, theft or loss of e-ticket, or unauthorized disclosure of e-ticket information occurs, subscriber must immediately notify Steel Oats Media Pty Ltd. or the site of said security breach. Subscriber will remain liable for unauthorized use of service until Steel Oats Media Pty Ltd. or the site is notified of the security breach by e-mail or telephone.

14. Supplementary Terms and Conditions

The site may have additional Terms and Conditions that are an integral part of their offering to the Subscriber, and are in addition to these Terms and Conditions. Such Terms and Conditions as listed at the site will in no way invalidate any of the Terms and Conditions listed here. All Terms listed apply to Steel Oats Media Pty Ltd., the site, and the subscriber.

I understand that by having checked the acknowledgement of Steel Oats Media Pty Ltd's Terms and Conditions, I am affirming that I have read and understand the terms of this account and authorize Steel Oats Media Pty Ltd. to bill my chosen payment method in accordance with the current terms and conditions.

15. Severability

If any provision of this agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any of this agreement is invalid or unenforceable, but that by limiting such provision it would become valid or enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

16. Notice

Notices by the site to subscribers may be given by means of electronic messages through the site, or by communication through the subscribers listed phone or email address.

Notices by subscribers may be given by electronic messages through the site or by email. All questions, complaints, or notices regarding the site must be directed to Steel Oats Media Pty Ltd. All cancellations of service to a site must also be directed to Steel Oats Media Pty Ltd.

17. Changes

This agreement is subject to change by Steel Oats Media Pty Ltd at any time. Changes are effective when posted on this site without notice upon each subscriber.

Questions and Contact Information

All questions to Steel Oats Media Pty Ltd regarding these terms and conditions must be directed to:

Steel Oats Media Pty Ltd
# 881, 5348 Vegas Drive
Las Vegas, NV 89108 - USA

Toll free: +1 (855) 782 4875
www.jelli.com.au